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AI, Microsoft and Salesforce
Microsoft’s new AI agents set to shake up enterprise software, sparking new battle with Salesforce
Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate enterprise AI and reshape the future of work.
Microsoft launches AI agents, deepening rivalry with Salesforce
The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.
Microsoft to roll out new autonomous AI agents next month, fending off challenge from Salesforce
Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in September.
5h
Salesforce Stock May Pop With Share Of $31 Billion AI Agent Market
Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...
2h
on MSN
Salesforce CEO claims Microsoft is in panic mode: "Copilot is a flop because Microsoft lacks the data and enterprise security models to create real corporate intelligence ...
Salesforce CEO Marc Benioff indicated Microsoft's Copilot agents' announcement illustrates panic mode, further highlighting ...
CMS Wire
43m
Salesforce Empowers Customers With New Integrated Ecommerce Storefronts in Starter and Pro Suite
Salesforce today announced the availability of ecommerce storefronts in its Starter and Pro Suites — all-in-one sales, service, marketing, and commerce solutions that help growing customers get ...
6d
How Salesforce Stepped Up To The Plate For One Employee
When Brooke Eby was diagnosed with amyotrophic lateral sclerosis (ALS), Salesforce surprised her with an outpouring of ...
Nextgov
21h
Salesforce launches new top secret cloud environment
The software company said it is the first provider to deliver a true commercial cloud that has received Top Secret ...
5d
on MSN
Salesforce CEO Marc Benioff slams Microsoft's Copilot again, calling it 'disappointing'
Benioff first compared Copilot to Clippy at Salesforce's Dreamforce conference last month and doubled down on the comment ...
1d
Salesforce, Blue Shield CA will partner to create an all-AI healthcare approval system
Salesforce and Blue Shield of California have co-created an AI system they say will not automatically deny care claims for ...
Fierce Healthcare
22h
HLTH24: Blue Shield of California, Salesforce join forces to streamline prior authorization
Blue Shield of California and Salesforce are teaming up to simplify and streamline the prior authorization experience. | LAS ...
19h
Former Salesforce execs launch consultancy specialising in data and marketing
Three former Salesforce executives have joined forces to launch a new consulting agency specialising in data and marketing, ...
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Related topics
Microsoft
AI agents
Artificial intelligence
Marc Benioff
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