As an operations management (OM) major, you’ll learn about the processes that companies use to transform resources into goods and services. As an OM professional, you’ll help companies make important ...

Multiple faculty members have won scholarly awards for individual papers as well as career achievement awards such as being named Distinguished Fellows of the Manufacturing and Service Operations ...

This course covers important legal and regulation issues such as Stark law, anti-kickback, anti-trust, and EMTALA, as well as their implications on the operations and management of healthcare services ...

Service management, healthcare management, retail operations, logistics, supply-chain management, sustainability, stochastic control of processing networks, revenue management, not-for-profit ...

This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...

The implications of operations management for investors; and How firms influence service quality, and how service quality affects performance.