Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, in a move seemingly made to push Salesforce on customer management software.

Microsoft envisions AI agents taking on responsibilities across the workplace more than ever before. It's releasing 10 fine-tuned agents as well as the ability to create your own.

“Grounding is a process by which Copilot assigns extra context and content to the prompt, which will make the response more relevant to what the user requires,” Microsoft MVP Jason Wynn said as reported by Techfinity last August.